What should I do if my payment is unsuccessful?

Credit card payment:

There are various reasons why credit card payments may fail, such as insufficient funds, unauthorized purchase, incorrect account or billing details, or an expired credit card. However, in the case of purchasing adult products like sex dolls, credit card payments are often subject to strict scrutiny and may result in payment failures for many customers when attempting to pay directly on the payment page.

Klarna payment:

While Klarna's Pay later in 4 option is widely promoted, it may not always be available for all customers. The eligibility for Pay later in 4 is determined by algorithms that consider factors such as address details, cardholder information, order amount, online store, previous order history, and item availability. Additionally, there are certain limits associated with using Klarna, such as a minimum purchase amount of $40 and a maximum limit of $1500.

If you are unable to make payment using credit card or Klarna, we recommend using another payment method, such as PayPal Express Checkout, and then selecting the option to pay by credit card in the PayPal pop-up window.

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