What is the reason for not being able to use a PO Box address as my shipping address?

In the United States, dolls are typically shipped using UPS or FedEx. We cannot ship to PO boxes or APO/FPO addresses due to the size and nature of our products.

Please note that doll shipments cannot be delivered to a PO Box address. Only USPS can deliver to PO Box or APO/FPO addresses. Therefore, we recommend providing your residential address when placing your order.

Was this article helpful?
0 out of 0 found this helpful



Please sign in to leave a comment.

Articles in this section

See more
Our helpline hours:
8:00am - 8:00pm CST Monday to Friday; 9:00am - 6:00pm CST Saturday
Follow us on Twitter
Get the latest news and updates first