What options are available if I am unable to pay by credit card?

In the payment process, some customers may encounter difficulties with payment transactions.

Credit card payments may fail due to various reasons, including insufficient funds, unauthorized purchases by the card owner, incorrect account or billing information, or expired credit cards. If none of these issues apply to you, it may be because the credit card payment review for adult products, such as sex dolls, is stringent and cautious. Consequently, many of our customers may face challenges in completing the payment directly on the payment page with a credit card.

If you encounter issues with credit card payment, we recommend an alternative payment method: utilizing PayPal Express Checkout and selecting credit card payment within the PayPal pop-up window.

If you have followed the aforementioned instructions and are still unable to successfully make a payment with your credit card, we kindly suggest reaching out to your card issuer or contacting our Customer Service Representatives for further assistance.

If you experience any other issues, Please feel free to contact us:



Please provide us with your order number, name, and email address, and we will promptly email you to facilitate the processing of your order.

Important: If you intend to pay using Klarna, kindly ensure that any additional tips have not been included. If a tip has been added, please cancel it and proceed with placing your order once again. Failure to do so may impede the completion of your Klarna payment. Click here for more details!

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